Order Processing and Shipping Policies
Orders for in stock items usually ship within 3-5 business days, unless otherwise stated on the item page. Once shipped, transit time to your location will be determined by the shipping method selected for your order during Checkout. Please note...
Shipping costs are determined by your delivery location and weight of the order. You may preview your shipping costs by adding all items to your shopping cart and using the shipping calculator located in the cart. Depending on the items you are or...
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Amazon Pay. If paying by credit card, your card will be authorized at Checkout to confirm sufficient funds are available for your order. This authorization..
Sales tax is collected on orders shipping within the state of New York only. Sales tax will be calculated at Checkout and is determined by your order total and shipping address.
If you are not completely satisfied with your order, you may return most items within 30 days of delivery for a refund. Please contact us to request a Return Merchandise Authorization (RMA) number and detailed return instructions. Unauthorized re...
Please contact us as soon as possible with any cancellations or changes you would like to make to your order. If your order has already begun processing, it may not be possible to honor your request.
Upon delivery of your order, please immediately inspect all items for damages, defects, and accuracy. All claims must be reported to us within 48 hours of delivery. We reserve the right to reject claims not submitted within this time frame. In the...
You may qualify for Free Shipping on your order by purchasing $50.00 or more in eligible personalized gift items. Orders must contain eligible personalized gift items only to qualify for free shipping. Not valid on orders containing party favors...